Please note that certain delivery options do not allow delivereis to PO Box addresses. You will need to check on the following sites of our delivery agents and check to see if the selected shipping method allows for that:
If the selected method is Royal Mail, check here.
If the selected method is Parcelforce, check here.
If you select a method that is not compatible with a PO Box delivery then we will not be liable for any lost parcels.
We offer free delivery to the UK and many European Countries. The current list of countries that we deliver free to is:
Free delivery to the above European countries is based on a minimum order of £75
Free delivery to the UK is subject to a minimum order of £25
If your automatic discount does not apply as expected make sure your address is filled in completely
When going through the shopping cart you will be presented with a various shipping options based on your address and the weight of your products. We offer very competitive rates for a variety of shipping options based on how urgent the delivery requirement is.
If the value of your products exceeds the minimum order value for the eligible free shipping countries then the cheapest shipping option will show as free (with a £0.00 value). Choose this option for free delivery, or choose another shipping method for faster delivery.
We want you to be totally satisfied with every purchase you make from Vanillabazaar.com. If, however, you are not completely happy with your purchase or would like to cancel your order, we will exchange/refund your item if you let us know within 30 days of your delivery or the best before date of the product, whichever is earliest. Please advise us of your return by contacting firstname.lastname@example.org or 0207 291 0786 within this time period, and please return the item to us within 14 days or best before date (whichever is earliest) in its original packaging. Providing the item is returned in its original condition, we will exchange it or offer you a full refund. Please note that we are not responsible for return postage nor can we be responsible for any items that fail to reach us. Please return items to:
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