Terms & Conditions of Sale


Vanillabazaar is the trading name of Essence of Life Limited. In this document, 'we', 'us' and 'our' means Essence of Life Limited.


We have surmised information within our website from various written and spoken sources and therefore can take no responsibility for the accuracy of the information given.


Herbal remedies and essential oils can be dangerous and advice from your doctor should be sought before starting any treatment, especially those who are pregnant, breast feeding or are prone to allergies.


We do not claim to be qualified herbal practitioners, aroma therapists or doctors, and therefore cannot give you assistance in the use of related products bought on the website.


We respect your privacy and all information gathered by us is kept in strict confidence. This helps us to process your order quickly and provide you with the best possible service. Further details can be found in our Privacy Statement at https://vanillabazaar.com/privacy-policy-cookie-restriction-mode


We reserve the right to change these terms and conditions at any time by posting changes online. It is your responsibility to review the information posted online to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified by the posted changes.


You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use. Any other use requires the prior written permission of Essence of Life Limited. Please email uksales@vanillabazaar.com. if you want permission


You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.


This site and the information, names, images, pictures, logos and icons regarding or relating to Vanillbazaar.com, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.


In no event will we be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.


We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.


The names, images and logos identifying Vanillabazaar or third parties, and their products and services are proprietary marks of Essence of Life Limited and/or third parties. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence or right under any trademark or patent of Vanillabazaar or any other third party.


We are not responsible for the accuracy or truthfulness of information or data provided on-line and is not responsible for the consequences of acting on such information.


On this site you will be offered automatic links to other sites which we hope will be of interest. We do not hold any responsibility for the content of those sites, the owners of which do not necessarily have any link, commercial or otherwise, with us.


Please note that, although we do make every effort, it is simply not possible for us to keep up-to-date with the current regulations of every country regarding the import of agricultural produce. As it is the buyer's responsibility, if you are unsure about your own country's regulations in this respect, then we strongly urge you to contact your local Department of Agriculture / Customs to fully clarify any restrictions on the import of any of our products which you wish to purchase.


When you place an order for goods or services promoted by us, you are deemed to have accepted our terms and conditions as governing your order as we have engaged in a legal contract between us. If you do not agree to all the terms and conditions specified here, you must not order from us.


The sale of our products shall not be considered complete until we have accepted your offer to purchase them. Our acceptance of your offer to purchase is signified when we process your payment, e.g. process a credit card payment, or clear a cheque. We also reserve the right to decline your order at any time up until the moment we take payment for the goods or services. In the exceptional situation of a website error resulting in an incorrect payment we will refund you any monies made within 24 hours


All our food products are classified as ingredients and not 'ready to eat'. They therefore follow the rules and regulations set by the UK Foods Standard Agency with regards to this classification


All products should be stored in the recommended conditions, and we are not liable for damage or deterioration to the goods as a result of the instructions not being followed. If in doubt of what the conditions should be check the website or contact us.


For retail customers, if there is a quality issue or you changed your mind, please let us know within 30 days and if possible do not open the packaging. This does not affect your statutory rights, and we will aim to give you a full refund of the product cost.


If you are not a retail customer, then you have 7 days from receipt of delivery to raise any issues with us. After this time any issues will be dealt with under our discretion.


We do not knowingly collect personal information from children under 18. Parents may always ask to review any personal information we have collected from their children. You may have information related to your child deleted from the database and refuse to permit further collection or use of children's information.


Essence of Life retains title to goods up until payment is made in full.


If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material, then the latter shall prevail.


If there is any conflict between these Terms and Conditions and rules and any other agreement with a customer then the former shall prevail.


Our Privacy Statement can be found at https://vanillabazaar.com/privacy-policy-cookie-restriction-mode